Returns are free & easy within 30 days of receiving your order. Customised products are made just for you and therefore cannot be returned. Please note that Click & Collect orders can only be returned to the country from which you have picked them up.
Refunds are processed within 14 days. Our quality assurance team inspects all returned products to confirm whether they meet the requirements of our Return Policy. After that, it takes 1-2 days to make the refund to your payment account. Some banks and credit card providers may take a bit longer to apply the credit to your account.